Refunds Policy

Refunds Policy – Editing Zone

Effective Date: [15/08/2021]

At Editing Zone (www.editingzone.in), we strive to provide high-quality digital products and services. However, due to the nature of digital products, we have a strict No Refund policy. Please read our Refund Policy carefully before making any purchase.

1. Digital Products and Services

As we sell digital products (such as photo editing files, templates, etc.) which are delivered immediately upon purchase, we do not offer refunds once the product has been downloaded or accessed.

2. Exceptions

Refunds will only be considered under the following exceptional circumstances:

• Product not received: If the product you purchased has not been delivered or is unavailable due to a technical issue, please contact our support team, and we will make sure to provide the product or assist you in resolving the issue.
• Defective product: If the digital product is found to be defective or corrupted, we will provide a replacement product or resolve the issue to your satisfaction.

3. Request Process

To request a refund or assistance, please follow these steps:

1. Contact us within 7 days of the purchase via email at nikkivastwar2515@gmail.com.
2. Provide the order details, including the product name, purchase date, and description of the issue.
3. Our customer support team will review your request and respond promptly.

4. Unauthorized Transactions

If you notice any unauthorized transactions, please contact us immediately at the email address mentioned above. We will investigate the matter and assist you in resolving any concerns.

5. Contact Us

If you have any questions or concerns regarding our Refund Policy, please reach out to us at:

• Phone: 7898018398
• Email: nikkivastwar2515@gmail.com

By purchasing from Editing Zone, you agree to the terms and conditions of this Refund Policy.