Refund and Returns Policy

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Return and Refund Policy

Effective Date: June 26, 2024

Thank you for choosing Editing Zone (editingzone.in). We value your satisfaction and aim to provide clear guidelines regarding our Return and Refund Policy for digital products. Please read the following information carefully.


Overview

At Editing Zone, we specialize in digital products such as graphic design assets, video editing resources, 3D models, and software tools. These products are delivered electronically upon purchase.

Refunds

  • Once a digital product has been purchased and downloaded, it is considered “used” and cannot be returned for a refund or exchange.
  • Refunds or exchanges for digital products are not offered, except where required by law.

Late or Missing Refunds

If you haven’t received a refund that you believe is due, please first check your bank account. Then contact your credit card company or bank, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at contact@editingzone.in for assistance.

Sale Items

  • Sale items are not eligible for refunds. Only regular priced digital products may be considered for a refund.

Exchanges

  • We do not offer exchanges for digital products. If you have questions about a product before purchasing, please reach out to us for clarification.

Gifts

  • If the digital product was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

Shipping Returns

  • To return your product, you should mail your product to: [Your Address].
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Need Help?

If you have any questions about our Return and Refund Policy for digital products, please do not hesitate to contact our customer support team:

Editing Zone
[Amarwara 480221]
Email: nikkivastwar2515@gmail.com
Phone: 7898018398